FAQs
Shopping Information
How much is shipping and how long will it take?
Shipping rates are calculated based on your delivery address and selected shipping method at checkout.
We offer a variety of shipping options to suit your needs:
Standard Shipping:
Typically 3–7 business days
Expedited Shipping:
Typically 2–4 business days
Overnight Shipping:
Typically 1–2 business days (available for certain locations)
We offer a variety of shipping options to suit your needs:
Standard Shipping:
Typically 3–7 business days
Expedited Shipping:
Typically 2–4 business days
Overnight Shipping:
Typically 1–2 business days (available for certain locations)
How long will it take to get my package?
Processing Time:
All orders are processed within 1–5 business days (Monday to Friday, excluding holidays). Please note that processing times may vary during peak seasons or promotional periods. You will be notified via email if there are any delays in processing your order.
All orders are processed within 1–5 business days (Monday to Friday, excluding holidays). Please note that processing times may vary during peak seasons or promotional periods. You will be notified via email if there are any delays in processing your order.
How much is the International Shipping?
5-10 Business Days for Overseas Products
If you’re using calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number and link to track your order.
Shipping charges for your order will be calculated and displayed at checkout. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number and link to track your order.
Payment Information
What payment methods do you accept?
We accept the following secure payment options:
✅ Credit/Debit Cards – Visa, Mastercard, American Express, Discover ✅ PayPal – Secure and fast checkout with your PayPal account ✅ Shop Pay – Faster checkout and installment payment options ✅ Apple Pay & Google Pay – Quick and secure mobile payments ✅ Klarna / Afterpay (if applicable) – Buy now, pay later options
✅ Credit/Debit Cards – Visa, Mastercard, American Express, Discover ✅ PayPal – Secure and fast checkout with your PayPal account ✅ Shop Pay – Faster checkout and installment payment options ✅ Apple Pay & Google Pay – Quick and secure mobile payments ✅ Klarna / Afterpay (if applicable) – Buy now, pay later options
How secure is your payment method?
Your payment information is 100% secure. We use encrypted SSL technology and trusted payment gateways to protect your data.
Order Returns
What is your refund policy?
We want you to love your purchase! If you're not satisfied, we offer refunds under the following conditions:
The item must be unused, unworn, and in original packaging.
Return requests must be made within 15 days of delivery.
Proof of purchase (order number or receipt) is required.
How to request a refund?
Contact Us:
Email us at info@stylelure.com with your order number and reason for the refund request. Return Approval: If your request is approved, we will provide return instructions. Shipping Your Return: You are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing: Once we receive and inspect your item, your refund will be processed to the original payment method within 5 to 10 business days.
Email us at info@stylelure.com with your order number and reason for the refund request. Return Approval: If your request is approved, we will provide return instructions. Shipping Your Return: You are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing: Once we receive and inspect your item, your refund will be processed to the original payment method within 5 to 10 business days.
What is your Late or Missing Refunds policy?
If you haven’t received your refund yet:
Check your bank account or payment provider.
Contact your credit card company, as processing times vary.
If you still need help, email us at info@stylelure.com
Have a question?
Please allow 7 - 10 business days from the time your package arrives back to us for a refund to be issued.
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